Beginner

Microsoft 365 Copilot for End Users

Microsoft

This practical one-day course is designed for everyday Microsoft 365 users who want to get the most out of Microsoft Copilot. You will learn how to use Copilot across the Microsoft 365 apps you use every day — including Teams, Outlook, Word, Excel, and PowerPoint — to save time, improve the quality of your work, and focus on what matters most. No technical background required.

Who Should Attend

  • Office workers and knowledge workers using Microsoft 365
  • Business professionals wanting to boost productivity with AI
  • Anyone whose organisation has deployed Microsoft 365 Copilot
  • Employees at all levels looking to work smarter with AI assistance

Prerequisites

  • Regular use of Microsoft 365 apps (Teams, Outlook, Word, Excel, PowerPoint)
  • No technical or AI background required

What You Will Learn

  • Understand what Microsoft 365 Copilot is and how it works
  • Write effective prompts to get the best results from Copilot
  • Use Copilot in Microsoft Teams to summarise meetings and chats
  • Use Copilot in Outlook to draft, summarise, and manage emails
  • Use Copilot in Word to draft, rewrite, and summarise documents
  • Use Copilot in Excel to analyse data and generate insights
  • Use Copilot in PowerPoint to create and improve presentations
  • Use Microsoft Copilot Chat for research and everyday tasks
  • Apply responsible AI practices when using Copilot
  • Identify the best Copilot use cases for your own role

Course Outline

Labs & Practical Exercises

This course is built around hands-on practice. Participants will complete guided exercises in Teams, Outlook, Word, Excel, and PowerPoint using real-world scenarios relevant to their roles. Each module includes a practical activity so participants leave with immediate, applicable skills.

Certification & Assessment

Certificate of Completion. Participants will also receive a personal Copilot prompt library and a role-based quick reference guide to take back to their workplace.

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