This course is part of the ITIL Managing Professional pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Specialist : High-velocity IT course explores the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment.
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Description
- Module 1:
- Course Intro and ITIL 4 Overview
- Module 2:
- High-velocity concepts
- Module 3:
- Digital Product lifecycle
- Module 4:
- High-velocity IT culture
- Module 5:
- HIgh-velocity IT Techniques - Valuable investments
- Module 6:
- High-velocity IT Techniques - Fast Development
- Module 7:
- High-velocity IT Techniques - Resilient Operations
- Module 8:
- High-velocity IT Techniques - Co-created value and Assured conformance
- Module 9:
- High-velocity IT Summary
- Exam
- PeopleCert exams take place remotely via PeopleCert Online Proctoring, and the afternoon of the last day of your course will continue with your learning until approximately 4.00pm. When booking your exam please ensure that it is for a time after the course has concluded and at a time convenient for you. You will be required to download and install ExamShield and conduct a compatibility test prior to sitting the exam.
- The exam is a ‘closed book’ examination, 90 minutes in duration and consists of 40 multi-choice questions. Successful candidates will need to score 28 or more out of 40 to pass.
Prerequisites
An ITIL® 4 or ITIL® v3 Foundation certificate is mandatory.
Audience