This course is part of the ITIL Managing Professional pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Specialist Drive Stakeholder Value course covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT-enabled services and focuses on the customer journey.

This course is part of the ITIL Managing Professional pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Specialist : High-velocity IT course explores the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment.

This extension module course focuses on providing the learners with the understanding of the key concepts, principles, value and challenges of IT Asset Management. It is intended to provide learners with best practice guidance at both strategic and operational levels on how to maximise value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability

This course is part of the ITIL Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. A three-day course to prepare learners to successfully use the practices in their environment and to pass the associated examination. The course consists of a mixture of instructor-based training and activities giving you a deeper look into the below 5 practices:

This course is part of the ITIL Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL 4 Plan, Implement, and Control module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Asset Management Practice.

This course bridges ITIL best practice with sustainability principles. Over two and a half days, participants examine how digital and IT services impact the environment, explore strategies to reduce carbon footprint, and embed sustainability into service design, operations, procurement, and supply chains. The course emphasises a “think globally, act locally” mentality and addresses challenges such as VUCA (Volatility, Uncertainty, Complexity, Ambiguity) in sustainability.

This course is part of the ITIL Managing Professional or ITIL Strategic Leader pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. This course is designed to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction. While some topics are specialist in nature, others are valuable to all practitioners. Regardless of organisational role, everyone has

This course is part of the ITIL®4 Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL® 4 Specialist: Collaborate, Assure, and Improve course spans three days and equips delegates with the necessary knowledge and skills to proficiently utilise ITIL® 4 practices within their respective work environments.

Writing web applications in Java can be rather complex – reasons range from dealing with legacy technologies or underdocumented third-party components to sharp deadlines and code maintainability. Yet, beyond all that, what if we told you that attackers were trying to break into your code right now? How likely would they be to succeed?

Writing web applications in Java can be rather complex – reasons range from dealing with legacy technologies or underdocumented third-party components to sharp deadlines and code maintainability. Yet, beyond all that, what if we told you that attackers were trying to break into your code right now? How likely would they be to succeed?