This course bridges ITIL best practice with sustainability principles. Over two and a half days, participants examine how digital and IT services impact the environment, explore strategies to reduce carbon footprint, and embed sustainability into service design, operations, procurement, and supply chains. The course emphasises a “think globally, act locally” mentality and addresses challenges such as VUCA (Volatility, Uncertainty, Complexity, Ambiguity) in sustainability.

This course is part of the ITIL Managing Professional or ITIL Strategic Leader pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. This course is designed to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction. While some topics are specialist in nature, others are valuable to all practitioners. Regardless of organisational role, everyone has

This course is part of the ITIL®4 Practice Manager pathway. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. The ITIL® 4 Specialist: Collaborate, Assure, and Improve course spans three days and equips delegates with the necessary knowledge and skills to proficiently utilise ITIL® 4 practices within their respective work environments.

Writing web applications in Java can be rather complex – reasons range from dealing with legacy technologies or underdocumented third-party components to sharp deadlines and code maintainability. Yet, beyond all that, what if we told you that attackers were trying to break into your code right now? How likely would they be to succeed?

Writing web applications in Java can be rather complex – reasons range from dealing with legacy technologies or underdocumented third-party components to sharp deadlines and code maintainability. Yet, beyond all that, what if we told you that attackers were trying to break into your code right now? How likely would they be to succeed?

In this course, you will learn how to manage Microsoft Teams in your organizations. The course covers Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying teams, and managing collaboration and communication in Microsoft Teams. You will learn about Teams architecture. Specifically, you will learn about the integration between Microsoft Teams and various workloads and services in Microsoft 365.

This intensive two-day course explores the security risks and challenges introduced by Large Language Models (LLMs) as they become embedded in modern digital systems. Through AI labs and real-world threat simulations, participants will develop the practical expertise to detect, exploit, and remediate vulnerabilities in AI-powered environments. The course uses a defence-by-offence methodology, helping learners build secure, reliable, and efficient LLM applications.

In this course, you will learn: Articulate the essential terms and concepts fundamental to video compression and distribution Describe the four fundamental stages of video streaming workflows: ingest, process, store and deliver Explain the importance of security in the AWS Cloud and how it is applied in video streaming workflows Analyze video streaming workflow diagrams using AWS services, based on simple to complex use cases.

This course covers five central elements of Microsoft 365 platform – implementing Microsoft Identity, working with Microsoft Graph, extending and customizing SharePoint, extending Teams, and extending Office.

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth rev