Intermediate
Implementing Cisco Collaboration Applications (CLICA)
Cisco
The Implementing Cisco Collaboration Applications (CLICA) course teaches you how to implement and configure Cisco collaboration applications including Cisco Unity Connection, Cisco Unified IM and Presence, and Cisco Webex. You will learn to configure voicemail, presence, instant messaging, and integration between collaboration applications.
Who Should Attend
- Collaboration engineers
- Unified communications administrators
- Systems engineers
- Anyone pursuing CCNP Collaboration certification
Prerequisites
- CLCOR knowledge recommended
- Familiarity with Cisco CUCM
- Basic understanding of collaboration applications
What You Will Learn
- Configure Cisco Unity Connection for voicemail and auto-attendant
- Implement Cisco Unified IM and Presence
- Configure Cisco Jabber for desktop and mobile
- Implement Cisco Webex integration
- Configure single sign-on (SSO) for collaboration
- Implement collaboration application security
- Troubleshoot collaboration application issues
Course Outline
Labs & Practical Exercises
Hands-on labs covering Unity Connection, IM and Presence, Jabber, Webex integration, and SSO. Participants will configure and troubleshoot real-world collaboration application deployments.
Certification & Assessment
Prepares candidates for the Cisco CCNP Collaboration concentration exam (300-810 CLICA). Counts towards the CCNP Collaboration certification.