Beginner
Microsoft 365 Copilot: Adoption and Change Management for Managers
Microsoft
This course is designed for managers, team leads, and change champions who are responsible for driving Microsoft 365 Copilot adoption within their teams and organisations. You will learn how to build a compelling case for Copilot, identify high-value use cases for your team, support your people through the change, and measure the impact of Copilot on productivity and outcomes.
Who Should Attend
- Managers and team leads overseeing Copilot rollout
- Change management and adoption specialists
- HR and L&D professionals supporting Copilot deployment
- IT managers and project managers leading Copilot programmes
- Copilot champions and early adopters
Prerequisites
- Basic familiarity with Microsoft 365 apps
- No technical background required
- Recommended: attend the Microsoft 365 Copilot for End Users course first
What You Will Learn
- Understand the business case for Microsoft 365 Copilot
- Identify high-value Copilot use cases for your team and department
- Build a Copilot adoption plan for your organisation
- Support employees through the change with effective communication
- Train and enable your team to use Copilot effectively
- Measure and report on Copilot adoption and productivity impact
- Address common concerns and resistance to AI tools
- Apply responsible AI governance in your team
Course Outline
Labs & Practical Exercises
Interactive workshops including use case mapping, adoption planning, and communication drafting exercises. Participants will leave with a draft Copilot adoption plan and a team-specific use case playbook.
Certification & Assessment
Certificate of Completion. Participants will receive an adoption planning toolkit and a Copilot use case library for their department.