Building Custom Copilots with Microsoft Copilot Studio
Microsoft
Microsoft Copilot Studio is a low-code platform that allows organisations to build, customise, and extend AI-powered copilots and chatbots. This two-day course teaches you how to create custom copilots grounded in your organisation's data, integrate them with Microsoft 365 and external systems, and deploy them to Teams, websites, and other channels. No deep coding experience required.
Who Should Attend
- Business analysts and power users building custom AI solutions
- IT professionals extending Microsoft 365 Copilot
- Developers building low-code AI applications
- Anyone responsible for deploying custom copilots in their organisation
Prerequisites
- Familiarity with Microsoft 365 and Power Platform
- Basic understanding of chatbots or virtual agents (helpful)
- No deep coding experience required
What You Will Learn
- Understand the Microsoft Copilot Studio architecture and capabilities
- Create a custom copilot from scratch using Copilot Studio
- Build topics, entities, and conversation flows
- Ground your copilot in organisational knowledge using SharePoint and websites
- Integrate your copilot with Power Automate for actions and workflows
- Connect to external data sources and APIs
- Extend Microsoft 365 Copilot with custom plugins
- Deploy your copilot to Microsoft Teams and other channels
- Monitor and improve your copilot using analytics
Course Outline
Labs & Practical Exercises
Participants will build a complete custom copilot from scratch across both days, including knowledge grounding, Power Automate integration, and deployment to Microsoft Teams. A final capstone exercise challenges participants to build a department-specific copilot for a realistic business scenario.
Certification & Assessment
Certificate of Completion. Participants will receive a Copilot Studio development guide and a library of reusable topic templates.